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SHIPPING
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1-866-880-4559

 

Darphin Corporate Headquarters, 110 East 59th Street 11th Floor New York, NY 10022

We're open and accepting orders! Due to potential delays with our shipping carrier partners, the delivery of your order may take longer than normal. You can track shipping progress with the tracking number provided within your shipping confirmation email and once the carrier processes the order in their systems. We apologize for any inconvenience and appreciate your understanding. We are committed to delivering your orders as soon as possible!

Shipping and Handling Charges

SHIPPING COSTS

SHIP METHOD STANDARD
Standard FREE
Express (Temporarily Unavailable) $18.00 - $23.00*

* Shipping costs will be calculated based on order total.

SHIPPING TIME FRAMES

SHIP METHOD STANDARD
Standard 4-10 business days
Express (Temporarily Unavailable) 2-3 business days

* Darphin Online Canada orders are shipped and delivered by Canada Post on business days (Monday through Friday, excluding major holidays). Orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability. Express orders placed by 2PM ET will be processed and shipped the same day, depending on product availability. Shipping to select rural or remote destinations may result in extended shipping times. Please note Express Service may not be available for some remote destinations.

ORDERS SHIPPING TO CANADIAN DESTINATIONS

DELIVERY OPTIONS

Darphin Online Canada orders are shipped and delivered by Canada Post on business days (Monday through Friday, excluding major holidays). Below are the shipping options available for your Darphin Online Canada package. Please select the option that best suits your delivery needs during "Checkout."

STANDARD SHIPPING: Delivery within 5-7 business days from the order's ship date for most orders. Please note that shipping to rural or remote destinations may result in extended shipping times of up to 14 business days.

EXPRESS SERVICE (Temporarily Unavailable): Delivery within 2-3 business days from the order's ship date. Express Service orders may require a signature upon delivery. Please note that shipping to select rural or remote destinations may result in extended shipping times of up to 8 business days. Express Service may not be available for some remote destinations.

Place Express Service orders by 2:00 PM ET Monday through Friday (excluding holidays) to enjoy same-day shipping.* Orders placed after 2:00 PM ET Monday through Friday or on weekends/holidays will be shipped on the next business day.

Please note: Orders are shipped and delivered on business days (Monday through Friday, except major holidays). If you have any questions concerning the shipment of your order, please contact us via email at DarphinOnlineService@darphin.com.

Shipping restrictions

SHIPPING RESTRICTIONS

Some items sold by Darphin Online Canada require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At Darphin Online Canada, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. If you wish to provide a physical address in the United States to which we can deliver, we will be happy to ship your full order.

SHIPMENTS TO FORWARDING COMPANIES

Darphin Online Canada is not responsible for damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. This means that Darphin Online Canada is not responsible to provide a replacement or refund for any goods delivered to a forwarding company. If you choose to use a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. If a package is lost or damaged after being received by the freight forwarder, it is the responsibility of the freight forwarder.